Privacy Policy of Generation Guiders (G.G.) 

Who We Are 

Generation Guiders (G.G.) is a Registered Community-Based Organization (CBO) in Kenya, located in Githurai. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. 

Data Controller: 
Generation Guiders CBO 
Address: Githurai, Mwiki Ward, off Super Highway, Nairobi, Kenya 
Post Code: 00100-1762 Nairobi 
Email: info@generationguiders.org 
Phone: +254 702194976 / +254 714801932 
Website: www.generationguiders.org 

How to Contact Us 

If you have questions about this Privacy Policy or how we handle your data, please contact us via email at info@generationguiders.org or by mail at the address above. 

Purposes of Processing Your Personal Data 

We process your personal data to: 

  • Administer our engagement and support activities 
  • Manage our organization effectively 
  • Fulfill our legal obligations 
  • Improve our programs and advocacy efforts 
  • Raise awareness and funds for our mission 

The types of data processed depend on the context and purpose, and are detailed below. 

How We Collect Your Data 

We may collect data from various sources, including: 

a) Directly from you:  

  • When you provide information through forms, surveys, or interactions 

b) Third-party sources:  

  • Payment processors, financial institutions 
  • Donor management platforms 
  • Fundraising partners or telemarketing agencies 
  • Social media platforms (if you connect or interact with us) 
  • Public sources such as social media profiles, news articles, or public databases 
  • Google services like Analytics or Ads 

c) Through your interactions:  

  • When you engage with our platforms or services 

d) Cookies and similar technologies:  

  • When you visit our website or digital assets 

e) Voluntary submissions:  

  • Feedback forms, surveys, or other communications 

How We Use Your Data 

When You Receive Support from Us 

  • To inform you how your data is used in relation to your support or participation in programs 
  • To assess needs, deliver services, and monitor impact 
  • To tell your story (with your consent) to raise awareness and support 
  • To conduct research and program evaluations (with prior agreement) 
  • To collaborate with partners while ensuring data privacy and security 

When You Make a Donation 

  • To process your donation and record your support 
  • To communicate with you about the impact of your donation 
  • To comply with legal and regulatory requirements, including checks on significant donations 
  • To manage our relationship with supporters and donors 

Your Personal Data Rights 

You have rights regarding your personal data, including the right to: 

  • Access your data 
  • Correct inaccuracies 
  • Request deletion of your data (where applicable) 
  • Object to or restrict processing 
  • Withdraw consent at any time 

How to Exercise Your Rights 

Requests can be made by emailing info@generationguiders.org
We will respond within one month, or explain if more time is needed. 

Data Retention 

  • Financial transaction records are kept for at least 7 years. 
  • Other data is retained for as long as necessary to fulfill the purposes outlined, after which it is securely deleted or anonymized. 
  • Data retention periods are regularly reviewed and updated. 

Sharing Your Data 

  • We do not share your personal data with third parties for marketing purposes without your explicit consent. 
  • We may share data with trusted partners to deliver services, support programs, or comply with legal obligations. 
  • When sharing data, we ensure appropriate safeguards are in place. 

Security 

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. 

Changes to This Privacy Policy 

We may update this policy periodically. Changes will be posted on our website with the updated date. Continued use of our services indicates acceptance of any updates. 

Contact Us 

For questions, requests, or concerns about your privacy, contact us at: 
Email: info@generationguiders.org 
Phone: +254 702194976 / +254 714801932 

This Privacy Policy aims to be transparent and compliant with relevant data protection laws. Please review and tailor it further if needed, and consider consulting a legal professional for compliance verification.